This handbook outlines our commitment to you as team members. As we ask you to pledge your commitment to superior hospitality, we also recognize that all team members deserve a sense of fulfillment in the work place and should be treated with dignity and respect. Change must include feedback from both management and team members in the hospitality industry. Change is required for growth within an organization. In today’s world, it seems that change is the only constant. O Personal Calls and Visits o Media Request o Standards of Conduct o Progressive Counseling Employment “At Will” Return of Property COBRA Team Member’s Pledgeĭear Team Member: We are proud to welcome you as a member of the Prospera Hospitality team! Your skills and performance ability play a key role in helping us keep our commitment to serving our guests to ensure their complete satisfaction. Prospera Hospitality Management Company Prospera’s Vision Open Door Policy Equal Opportunity Employment Disability Accommodation Immigration Requirement Team Member Classification Introductory Period Performance Evaluations Transfers and Promotions Team Member Privileges o Benefits o Travel Discounts o Vacation o Discretionary Days o Holidays General Information o Work Schedules o Payday o Overtime o Tip Team Members o Garnishments o Bulletin Board o Suggestion Box Leave of Absence o FMLA o Military Leave o Bereavement Leave o Jury Duty Policies and Procedures o Professional Image and Grooming Standards o Punctuality and Attendance Policy o Safety o Worker’s Compensation o Alcohol Misuse and Drug Free Workplace o Violence Free Workplace o Harassment Free Workplace o Personal Relationships in the Workplace o Technology Policy: Computers/Phones/Fax o Smoking o Inspections o Solicitation/Distribution of Literature o Use of Facility o Lost and Found o Personal Property 1
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December 2022
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